Customer Service: It’s a Thrill For Us

We’re kind of a small company and a little old fashioned.  Although we’ve gotten pretty good at this “internet thing”, it’s still nice to communicate with customers.

We love special requests and we always respond to inquiries quickly.  It’s how I was raised.

My parents and grandparents were retailers in inner-city hardware stores.  I grew up there and I learned from my mom, dad and older brother how to serve people, learn their names and thank them for stopping in.

Now that we’re online, interaction with customers is a lot different but we try to bridge the gap with good communication, sincerity and blazing fast service.

We know why you’re shopping online: for convenience and good prices.  We deliver that and more.

Tell us how we do and tell your friends & neighbors!

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